F.A.Q. (Frequently Asked Questions)
ICE ON THE LANDING IS OPEN MOST DAYS FROM
NOVEMBER 24, 2023 THROUGH JANUARY 28, 2024!
How much does it cost to skate?
Adults $12.00 every day except holidays $14
$10.00 Children (12 and under) every day except holidays $12
Skating fees include skate rentals (price remains the same if you provide your own skates).
Last admission is always one hour before closing time. Last skate session of the day is only guaranteed a 45 minute skate session.
Are reservations needed?
No, reservations are not necessary but we encourage you to book in advance on our website guarantee your spot on the ice! We have a limited capacity and will sell out.
How long may I skate?
Skaters receive a 60-minute skate session.
Please show up 30 minutes prior to your registered skate time to guarantee time to check in and be fitted for skates before your session begins.
Please have everyone in your group fill out our waiver prior to arrival.
Each skater will receive a wristband upon admission.
Last admission is always one hour before closing time.
What if I don't know how to skate?
Ice on the Landing is fun for everyone, regardless of your skating experience. There will be knowledgeable rink guides available to assist you and answer any of your questions. We will have "plastic skate buddies" available for a rental fee of $5.
What if it rains?
We’ve got you covered, literally! Now located at The First Horizon Pavilion and home of The Chattanooga Market, we have a covered roof but are still open to the outdoors on all four sides.
What if it's too hot or too cold?
Check our Facebook page for any updates on weather related closures and delays.
The ice is not formed by the weather, it’s formed by a chiller that runs 24/7, so if our chiller cannot keep up with rising temps, we may be forced to close. When the temperature goes below 20 degrees it’s uncomfortable for guests to skate and dangerous for our staff - no matter how bundled up they are - so we will not be open in the case temperature is below 20. We will always strive to make the call to delay or close as soon as possible, but guarantee to make the call at least one hour before scheduled opening. Always check our Facebook page for updates.
Check the LOCAL 3’s WEATHER APP and when the temperature goes to 20 or below, we will close the rink.
Do you have gift cards?
Yes! Gift cards are a great way to remember or say Thank You to your favorite person. Cards are available at the rink for any amount over $10.
May I bring my own skates to the rink?
Yes. The general admission fee will still be the same to skate.
What skate sizes are available?
Child 8 to adult 13. Skate sizes are a little different to shoe sizes, so come try one of our skates if you think you are close to the sizes. Don’t forget your socks, but if you do, we sell socks on site!
What if I've lost something at the rink?
Go to the desk and ask them to look through Lost & Found for you. Do not call or facebook message, please go to the rink in person during business hours or email info@chattanoogapresents.com.
Where is Ice on the Landing located?
In the spacious First Horizon Pavilion and home of The Chattanooga Market located at 1801 Reggie White Blvd, Chattanooga, TN 37408.
Are season passes available?
Ice on the Landing offers a season pass for individuals for $100 and a family of four for $250. You can add an additional family member for $50 per person. Contact info@chattanoogapresents.com for additional information, or simply ask at the desk when you go skating.
May I work at Ice on the Landing?
We hire lots of temporary seasonal help. If you are interested please contact info@chattanoogapresents.com for more info.
May I leave Ice on the Landing and come back the same day without having to pay again?
No.
May I be a spectator?
Of course! Ice on the Landing has plenty of places for you to watch your friends and family skate while enjoying a cup of hot chocolate, sitting by the fire or watching a little television.
What are the acceptable forms of payment?
Ice on the Landing accepts cash, debit and credit cards. No personal checks. Company checks will be accepted for large groups.
Do you offer large group discounts?
Yes. Groups with 20 or more will receive $2 off per ticket. You can purchase your tickets in groups of 20 or more online and automatically receive the discounted rate. Please have everyone in your group fill out our waiver prior to arrival. You can reserve the rink for private skating see our PLAN YOUR PARTY page for additional information.
Where can I park?
There is a Pay Here lot located right next to to Ice on the Landing at 1801 Reggie White Blvd starting at $1 / hour with the exception of Nov 30 - Dec 2 during the Blue Cross Bowl, TSSAA Championships and all surrounding lots are $15. We do not control any parking lots. If you pay to park and are unable to skate etc and want your money back you will have to dispute that with the parking company where you parked.
Are there any available restrooms?
Yes, indoor restrooms are available. Skaters must remove their skates if they leave the ice or rubber matted area.
Are food and beverages available at the rink?
Yes. There will be concessions trailers and food trucks on the ice rink grounds along with Naked River within walking distance of Ice on the Landing.
What type of clothing should I wear?
Ice skating is an outdoor activity and our rink is in the open. We advise patrons to dress warmly and for the weather. You must also wear socks if you plan to skate. We have socks, gloves and hats for sale on site.
What do I do with my personal belongings?
Ice on the Landing will have limited storage in lockers for personal belongings. Please plan for any needs. Patrons’ shoes will be held in exchange for rental skates and will be held until the skates are returned.
Is there a smoking area?
No. Ice on the Landing and The First Horizon Pavilion are smoke free areas.
Do I sign a waiver?
Yes. Recognizing that ice skating can be dangerous, everyone who skates must sign a waiver that they take responsibility for any injuries for themselves and any person under 18 that they accompany. Please have everyone in your group fill out our waiver prior to arrival.
I’m sending my child with a group, may I sign the waiver ahead of time?
Yes. See below or our homepage for the ‘Sign Our Waiver Here’ button.
Where should we stay?
We recommend Kinley Chattanooga Southside, a Tribute Portfolio Hotel.
Ice on the Landing participants will receive an additional 10% off of their booking ‘click here’.
